Our Responsible Gaming Tools
Deposit Limit
Keep your budget in check. On jiya99, you can set daily, weekly, or monthly deposit limits at any time.
Break Benefits
If you need a short break, temporarily suspend your account. You can choose a cooling-off period from 24 hours up to 6 weeks.
Self-Exclusion Option
Need a longer break? Choose jiya99's self-exclusion option. You can suspend your account for as little as 6 months or close it permanently.
Time Limits
Decide in advance how long you will play each day. Once your time limit is reached, jiya99 will notify you automatically.
Setting a Loss Limit
Your session will automatically end once you've lost a set amount. This limit protects you from taking on more risk than intended.
Expert Support
Our trained support team is available 24/7, seven days a week. Don't hesitate to reach out with any concerns.
01 What is responsible gaming?
Responsible gaming means treating gaming purely as entertainment — not as a source of income or a way to solve problems. At jiya99, we believe every player should play by choice, within their limits, and with full awareness.
The essence of responsible gaming is simple: you control the game, not the other way around. Decide in advance how much time and money you're willing to spend, and stick to those limits. jiya99 is here to help you build that awareness and stay within your boundaries.
Online gaming can be a great source of entertainment when approached with a healthy mindset. But when it starts becoming a habit that affects daily life negatively, it's time to take notice. jiya99's responsible gaming program is designed to be there for you at exactly that moment.
02 Why Responsible Gaming Matters
Online gaming is growing more popular in Bangladesh every day. From young adults to the middle-aged, people are now enjoying games on mobile and desktop alike. While this trend brings a lot of fun, a small number of players gradually lose control — and that can have a harmful impact on their family life, finances, and mental health.
Research shows that most problems begin when players start chasing losses with bigger bets. It's a dangerous cycle. jiya99 provides the tools, information, and support needed to break it.
Responsible gaming keeps not just the individual but the whole family healthy. It reduces financial stress, strengthens relationships, and ensures gaming remains a positive experience. jiya99 has built its platform with this principle at its core.
Signs of healthy gaming habits:
- You never spend beyond your set budget.
- Losing doesn't affect your mood or cause you stress.
- You maintain a healthy balance between gaming and time spent with family, work, or studies.
- You don't chase losses by playing more.
- You don't find it hard to stop gaming.
03 Signs of Problematic Gaming
Being honest with yourself about your gaming habits isn't always easy. But there are clear signs that indicate it's time to seek help. If you notice any of these in yourself or someone close to you, don't ignore them.
- Spending beyond your set budget and regretting it later.
- Placing bigger bets to try to recover losses.
- Hiding the extent of your gaming from family or friends.
- Skipping work, sleep, or meals to play.
- Feeling restless, irritable, or anxious when unable to play.
- Spending money on gaming by taking on debt or draining savings.
- Repeatedly trying to stop but being unable to.
- Gaming becoming your only source of enjoyment.
04 Self-Assessment Questionnaire
Ask yourself the questions below. If you answer "yes" to most of them, we strongly encourage you to start using the responsible gaming tools.
In the past month, have you spent more than your set budget and felt regret afterward?
Is gaming cutting into your family time or causing tension in your relationships?
After a loss, do you feel that playing a little more could win your money back?
Do you feel anxious or uneasy at the thought of stopping gaming?
Do you find gaming more important than work, studies, or other responsibilities?
Has someone close to you expressed concern about your gaming habits?
05 How to use jiya99's protection tools
Jiya99 provides a range of effective tools to help you stay in control of your gaming habits. They're easy to access directly from your account settings.
Deposit Limit
Set a daily, weekly, or monthly deposit cap. Once set, it takes effect immediately.
Loss Limit
The session will automatically close once a set loss amount is reached.
Session Time Limit
Set a maximum duration for each gaming session and take regular breaks.
Self-Exclusion
Suspend your account completely for 6 months or more.
Steps to enable self-exclusion:
Log in to your account
Log in to your jiya99 account and go to your profile settings.
Find the "Responsible Gaming" section
Go to Settings and select the "Responsible Gaming" option.
Choose your preferred limit or exclusion
Choose deposit limits, time limits, or self-exclusion based on your needs.
Confirm
Once confirmed, changes will take effect immediately and a confirmation email will be sent.
06 Important Information for Parents
Jiya99 is strictly for users aged 18 and above. Minors are prohibited from accessing or participating on the platform. We verify age at registration and may request KYC documents when necessary.
If you have younger siblings or children at home, we strongly encourage parents to use a PIN lock on their devices, enable parental controls on their browser, and never share their account details with anyone.
Advice for parents:
- Have an open conversation with your family about the risks of online gaming.
- Regularly monitor your child's internet usage and the type of content they access.
- Block access to gaming sites on children's devices.
- Answer your child's questions about gaming honestly.
07 How to Get Support
Acknowledging the problem is the first and most important step. If you feel that gaming is having a negative impact on your life, you do not have to carry that burden alone.
Beyond jiya99's support team, several organizations in Bangladesh provide mental health assistance. Seeking professional guidance is completely normal and a smart decision.
Ways to get help:
- Reach us directly via jiya99 live support chat — available 24/7.
- Email us at: [email protected]
- Enable self-exclusion from your account.
- Talk to a trusted family member.
- Seek advice from a mental health professional.
08 jiya99's Commitment
Jiya99 is more than a gaming platform — it's a responsible community. We are committed to maintaining a safe and transparent environment on our platform at all times.
We believe a happy, healthy player is our greatest achievement. That's why we continually improve our responsible gaming program and add new tools to help you make the right decisions.
Responsible gaming at jiya99 goes beyond legal compliance — it reflects our core values. Our team receives regular training to identify and support players in difficulty with empathy and care.
FAQ
Play Responsibly, Win Happily
Join a safe and responsible gaming environment at jiya99. We're with you every step of the way.