Terms and Conditions — jiya99

01 Introduction

Jiya99 is an international online gaming platform offering Sports Betting, casino, Live Casino, and slots to players in Bangladesh and around the world. These Terms and Conditions ("Terms") constitute a legally binding agreement between jiya99 and its users.

These Terms have been written to be clearly understood by players in Bangladesh. If anything is unclear, please contact the jiya99 support team.

02 Account Register

A valid account is required to access services on jiya99. You must provide accurate and complete information at the time of registration. jiya99 reserves the right to close any account found to have been opened with false or misleading information.

Registration Terms:

• Each person may open only one account. Creating multiple accounts is strictly prohibited.
• The name, date of birth, and contact details provided at registration must be accurate.
• Keeping your account password confidential is entirely your responsibility.
• Accounts may not be transferred to or shared with any third party.
• Any unusual activity on your account must be reported to jiya99 immediately.

Jiya99 may request a national ID, passport, or other documents at any time as part of the identity verification (KYC) process. Withdrawals may be held until verification is complete.

03 Age & Eligibility

The minimum age to participate on jiya99 is 18. This platform is strictly prohibited for minors. jiya99 reserves the right to request any documentation necessary to verify a user's age.

Additionally, the following individuals are not permitted to open an account on jiya99:

• Citizens or residents of countries where online gaming is completely prohibited.
• Employees of jiya99 and their immediate family members.
• Anyone whose jiya99 account has been previously closed.

04 Deposits & Withdrawals

Deposits and withdrawals on jiya99 support Mobile Banking, Nagad, Rocket, and other major mobile banking methods in Bangladesh. All financial transactions are processed through secure, encrypted channels.

Deposit conditions:

• Deposited funds are generally credited to your account within a few minutes.
• A minimum deposit amount applies — check the deposit page for the current figure.
• Third-party deposits are not permitted. All payments must be made using the account holder's own payment method.

Withdrawal conditions:

• Withdrawal requests are typically processed within 24 hours.
• KYC verification must be completed before making a withdrawal.
• A wagering requirement must be met before any bonus funds can be withdrawn.
• A maximum withdrawal limit applies separately; contact support for details.

05 Bonuses & Promotions

Jiya99 regularly offers a variety of bonuses and promotional deals. Each offer comes with its own specific terms, which are clearly stated on the offer's detail page.

• The welcome bonus is available to new members only and can be claimed once.
• Each bonus carries its own wagering requirement. Typically, you are required to wager 20–35 times the bonus amount.
• Not all games may be available for play with bonus funds; the eligible game list is provided on the offer page.
• Multiple bonuses cannot be used at the same time unless the offer explicitly states otherwise.
• Jiya99 reserves the right to modify, suspend, or cancel any bonus offer at any time.
• If bonus abuse or fraudulent activity is proven, the account will be closed.

06 Gaming Rules

Each game on jiya99 has its own rules, available within the game or on the relevant page. Separate rules apply for Sports Betting, casino, Live Casino, and slots.

General Gaming Terms:

• In the event of a technical fault during a game, jiya99 reserves the right to void or restart that round.
• All games on jiya99 use a Random Number Generator (RNG) that is regularly audited by independent third parties.
• Jiya99 reserves the right to change odds in Sports Betting.
• Betting limits vary by game and market.

Any game issues or questions about a result must be reported to support within 24 hours.

07 Prohibited Activities

The following activities are strictly prohibited on the jiya99 platform and will result in permanent account closure:

• Using bots, automation software, or artificial intelligence to bet or play games.
• Creating multiple accounts to abuse bonuses.
• Colluding with other players to manipulate game outcomes.
• Using funds from money laundering or illegal sources on the platform.
• Attempting to hack or gain unauthorized access to jiya99's systems.
• Attempting to gain unauthorized access to another user's account.
• Spreading false information about jiya99.

08 Account Closure & Suspension

Jiya99 reserves the right to temporarily or permanently suspend any account for the following reasons:

• Any breach of these Terms.
• Failure to verify identity or provision of false information.
• Suspicious or fraudulent activity on the account.
• Legal obligations or directions from a regulatory authority.

Players may request to close their account at any time. Any valid balance remaining in the account (excluding bonuses) will be refunded.

09 Responsible Gaming

Jiya99 believes gaming should be a source of entertainment, never a cause of financial stress or mental distress. That is why jiya99 provides a range of responsible gaming tools.

• Deposit limit: Set daily, weekly, or monthly deposit limits.
• Session Limit: Decide in advance how long you will play in a single session.
• Loss Limit: Your game will automatically stop once you reach a set loss amount.
• Self-Exclusion: Take a break from the platform for a specified period of time.
• Cooling-off period: Set a break of anywhere from 24 hours to 6 weeks.

For more details, visit our Responsible Gaming View page.

10 Privacy & Data Protection

Jiya99 takes the protection of users' personal information seriously. Any data you provide is used solely for account management, verification, and service improvement.

• All data is protected with SSL encryption.
• Your information is never sold to third parties.
• Information is not shared with any authority unless required by law.

To learn more, visit our Privacy Policy View page.

11 Dispute Resolution

Any dispute between jiya99 and a player will first be directed to the support team for resolution. If the matter remains unresolved within 7 business days of contacting support, it will be escalated to a higher level.

• Jiya99 will provide an initial response within 72 hours of receiving a complaint.
• Complex cases may take up to 28 days to resolve.
• Players have the right to refer the matter to an independent mediator if they wish to appeal a final decision.

12 Changes & Updates

Jiya99 may update these Terms and Conditions at any time. For significant changes, registered players will be informed via email or platform notification.

Continued use of the platform after any changes constitutes acceptance of the updated terms. We recommend checking this page regularly. The date of the latest update will always appear at the top of the page.

If you have any questions about these Terms, please reach out to our support team.