How we protect your information
SSL Encryption
All data transmissions on jiya99 are protected by 256-bit SSL encryption, making it virtually impossible for third parties to access your information.
Secure Data Storage
Your personal data is stored on internationally certified secure servers. Multiple layers of security are in place to prevent unauthorized access.
No Sale of Data
Jiya99 never sells your personal data to third parties. Your information is used solely for service improvement and legal compliance.
Cookie controls
You can manage cookies at any time through your browser settings. jiya99 uses only essential and performance cookies.
GDPR Compliant
Jiya99 complies with international data protection regulations. You have full control over your personal information.
Limited Retention Period
Your data is not retained beyond the period necessary. Once legal retention requirements are met, data is securely deleted.
01 Introduction
Welcome to jiya99. When you use our platform, you place your trust in us — and protecting that trust is our foremost responsibility. This Privacy Policy explains how jiya99 collects your personal information, how it is used, and what rights you have.
This policy applies to the jiya99.org website and all associated services. By using our site, you are deemed to have consented to this Privacy Policy. We therefore encourage you to read it carefully before creating an account.
02 What information is collected
Jiya99 collects information from you at various points. This data comes from two main sources — information you provide directly, and information collected automatically while you use the site.
Information Provided Directly:
- Full Name & Date of Birth
- Email address and mobile number
- Residential Address
- National ID or passport number (for KYC verification)
- Payment Information (Mobile Banking Number)
- Account preferences and contact details
Automatically Collected Information:
- IP address and device type
- Browser and Operating System Information
- Pages visited on the site
- Login and Logout Times
- Gaming history and transaction records
- Cookies and location data (subject to permission)
Data Collection Summary:
| Data Type | Purpose of Collection | Retention Period |
|---|---|---|
| Identity Information | Account verification and KYC | 5 years after account closure |
| Contact Information | Customer support and notifications | For the duration of the active account |
| Financial information | Transaction Processing & Auditing | As required by law |
| Gaming data | Service Improvement | 2 Years |
| Technical Data | Security & Performance | 1 Year |
03 Purpose of Data Use
Jiya99 uses your data only for specific, legitimate purposes. We never use your information for anything unrelated to our services.
- Account management: To support registration, login, KYC verification, and account security.
- Transaction Processing: For processing deposits, withdrawals, and bonuses.
- Customer support: To resolve your issues and respond to your queries.
- Personalized Experience: To suggest games and offers tailored to your preferences.
- Security Monitoring: To prevent fraud, money laundering, and unauthorized access.
- Legal compliance: To comply with government regulations and regulatory authority requirements.
- Marketing (Subject to Consent): To send you promotional offers and updates, with your consent.
Jiya99 never sends marketing messages without your consent. You can opt out of marketing communications at any time.
04 Data Sharing Policy
Jiya99 never sells or rents your personal information. However, limited data may be shared with trusted partners in certain defined circumstances.
When Data May Be Shared:
- Payment Providers: Payment gateways such as Mobile Banking, Nagad, and Rocket are provided with the necessary information to process deposits and withdrawals.
- Technology Partners: Technical data may be shared with hosting and analytics providers for site operations.
- Legal authorities: Data may be disclosed in response to a court order or a lawful request from a regulatory authority.
- Fraud prevention: Data may be shared with security agencies to prevent fraud or illegal activity.
05 Cookies & Tracking
Jiya99 uses cookies on its site. Cookies are small text files stored in your browser that help improve site functionality.
Types of cookies we use:
- Essential cookies: Required for login sessions and site security. The site cannot function properly without these.
- Performance Cookies: Helps us understand which sections of the site are being used and how.
- Functionality Cookies: Remembers your language preference and other settings.
- Marketing Cookies: Used for personalized advertising only with your consent.
You can disable or delete cookies at any time through your browser settings. However, disabling certain cookies may limit access to some site features.
06 Data Protection Measures
Jiya99 employs industry-leading technology to keep your data safe. Our security measures include:
- 256-bit SSL/TLS Encryption — across all data transfers.
- Firewall and intrusion detection systems.
- Two-Factor Authentication (2FA).
- Regular security audits and penetration testing.
- Access to data is restricted — only authorized personnel can view it.
- Data backup and disaster recovery planning.
07 Your rights
As a jiya99 user, you have a number of important rights regarding your own data. These are outlined in detail below:
Right to Access Your Data
You have the right to know what information jiya99 holds about you.
Right to Correct Your Data
You may request corrections if any of your information is inaccurate.
Right to Delete Your Data
You may request deletion of your data under certain conditions.
Right to Restrict Processing
You may request that data processing be restricted in certain circumstances.
Right to Data Portability
You may request a copy of your data in a standard, portable format.
Right to object
You may opt out of marketing use of your data at any time.
To exercise any of these rights, please contact our support team. We will respond to your request within 30 days.
08 Children's Privacy
Jiya99 is strictly for adults. We do not knowingly collect information from anyone under the age of 18. If we become aware that a minor's data has been collected inadvertently, it will be deleted immediately.
09 Third-Party Links
The jiya99 site may occasionally reference third-party services. These services have their own privacy policies, and jiya99 has no control over them.
We recommend reading the privacy policy of any third-party service before using it. jiya99 is not responsible for any data issues arising from the use of third-party services.
10 Policy Updates
Jiya99 may update this Privacy Policy as needed. For significant changes, registered users will be notified in advance via email or on-site notification.
Continued use of the site after any changes constitutes acceptance of the updated privacy policy. The date of the latest update is always shown at the top of this page. We recommend checking this page regularly.
11 Contact
If you have any questions, concerns, or complaints regarding this Privacy Policy, you are welcome to reach out to our data protection team. We are always here to help.
We aim to respond to your enquiry within 30 business days. For urgent matters, please reach out via our support chat for a faster response.
Frequently Asked Questions
Play Safe, Play with Confidence
Jiya99 respects your privacy. Open an account today and enjoy gaming in a secure environment.